On May 31st 2007 The Internal Revenue Service issued an updated warning about phony emails that scare people into believing they are under tax investigation. If clicked, a link in the emails may give scammers access to your computer hard drive. An e-mail claiming to be from IRS Criminal Investigation falsely states that the person is under a criminal probe for submitting a false tax return to a Franchise Tax Board. Opening up an attachment, or clicking on a link to download a file to learn more about the complaint allows those behind the scam to gain remote access to PC computers.
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Ethical Online Practices and Practitioners will:
Section A: Philanthropic Experience
1. Clearly and specifically display and describe the organization’s identity on the organization’s website;
2. Employ practices on the website that exhibit integrity, honesty, truthfulness, and that seek to safeguard the public trust;
Section B: Privacy and Security
1. Seek to inspire trust in every online transaction;
2. Prominently display the opportunity for supporters to have their names removed from lists that are sold to, rented to, or exchanged with other organizations;
3. Conduct online transactions through a system that employs high-level security technology to protect the donor’s personal information, for both internal and external authorized use;
4. Provide an ‘opt in’ and ‘opt out’ mechanism to prevent unsolicited communications and solicitations by organizations that obtain email addresses directly from the donor; should lists be rented or exchanged, only those verified as having been obtained through donors or prospects ‘opting in’ will be used by a charity;
5. Protect the interests and privacy of individuals interacting with their website;
6. Provide a clear, prominent and easily accessible privacy policy on its website telling visitors, at a minimum, what information is being collected, how this information will be used and who has access to the data.
Section C: Disclosures
1. Disclose the identity of the organization or provider processing an online transaction;
2. Guarantee that the name, logo and likeness of all parties to an online transaction belong to the party and will not be used without express permission;
3. Maintain all appropriate governmental and regulatory designations or certifications.
Section D: Complaints
1. Provide protection to hold the donor harmless of any problem arising from a transaction conducted through the organization’s website;
2. Promptly respond to all customer complaints and employ best efforts to fairly resolve all legitimate complaints in a timely fashion.
Section E: Transactions
1. Insure contributions are used to support the activities of the organization to which they were donated;
2. Insure that legal control of contributions or proceeds from online transactions are transferred directly to the charity or expedited in the fastest possible way;
3. Insure that companies providing online services to charities will provide clear and full communication with the charity on all aspects of donor transactions including the accurate and timely transmission of data related to online transactions;
4. Stay informed regarding the best methods to insure the ethical, secure and private nature of online ePhilanthropy transactions;
5. Adhere to the spirit as well as the letter of all applicable laws and regulations, including but not limited to charity solicitation and tax laws;
6. Insure that all services, recognition and other transactions promised on a website, in consideration of gift or transaction, will be fulfilled on a timely basis;
7. Disclose to the donor the nature of the relationship between the organization processing the gift or transaction and the charity intended to benefit from the gift.
Approved: November 12, 2000
Revised: January 25, 2001, September 23, 2002
ePhilanthropyFoundation.org ©2001 - 2003
Used with permission from the ePhilanthropy Foundation