2018 Annual Benefit Report

NetRaising supported approximately 190 websites for nonprofits and schools during 2018. There were no changes in personnel and the business continues to be both socially and financially profitable. A handful of NetRaising’s multi-year clients canceled support agreements due to circumstances unrelated to NetRaising’s services. One dissolved, one suffered an extreme budget shortfall, two in-sourced website development and another was absorbed by its national organization. This included NetRaising’s largest client of 12 years and we anticipate these changes may pose challenges for NetRaising’s financial position in 2019.

Social Benefit

- 3.1 living-wage jobs
- 68 nonprofit and education organizations served
- 140+ public websites supported (and additional private extranets)

Environmental Responsibility

- 50% of our team operates from virtually-connected home offices
- 385 miles of commuting by bike or walking
- 147 flex days worked remotely
- 8656 miles of commuting for work by car
- 3 reams of printer paper purchased in our nearly paperless office
- 0 miles of work-related air travel
- 88% of host servers leased from a Climate-Positive Provider

Financial Sustainability

Client Retention:
- 92% of website projects were for existing clients

New Client Development:
- 4 clients were new to us in 2018

Debt/Investors:
- 0 (zero) unsecured debt balance carried beyond any 30-day period

Revenue:
- 2% increase in gross revenue
- 1% increase in net revenue
- 20% decrease in pre-contracted services
- 88% of revenue came from pre-contracted services

Expenses:
- 39% of revenue went to the owner as compensation
- 61% of revenue went to employees, associates, and other expenses

Nonprofit - New Launches, Branding Updates and Major Software Upgrades

REACH
Returning Veterans Project
Community Services, Inc.
72Foster
Bustin Barriers
Friends of Chamber Music
Oregon Roadmap to Public Health Modernization
Temple Isaiah

Education - New Launches

Horace Mann Elementary
Lowell Elementary
Leland High School
Terrell Elementary
River Glen (K-8)
Trace Elementary
Almaden Elementary
Los Alamitos Elementary
John Muir Middle School website
Gunderson High School
Pioneer High School
Empire Gardens Elementary
San José Unified School District
Salem Academy