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NetRaising’s Bulk-Email Policy

Preventing email SPAM though education and proactive practices.

More than 45% of all email is SPAM and adds up to over 160 billion unwanted emails a day. This wastes Internet bandwidth, computer processing power, electricity (used by huge network data centers), and ultimately human, natural and financial resources. Thank you for helping NetRaising prevent SPAM.

NetRaising has zero-tolerance for Unsolicited Bulk Email (UBE), better known as SPAM. We actively promote policies and practices that help reduce and prevent the sending of UBE.

Before your organization begins using NetRaising’s email campaign service, you agree that:

  • your organization will publish a bulk-email-complaint email address (such as bulk-email@asitedomain.com) in a conspicuous place on its website;
  • your organization will register its bulk-email-complaint email address at abuse.net, and will promptly respond to messages sent to that address;
  • your organization’s intended bulk email recipients have given consent to receive bulk e-mail via a documented opt-in procedure;
  • your organization’s procedures for obtaining consent include reasonable means to ensure that the person giving consent is the owner of the email address for which the consent is given;
  • your organization keeps records of the recipients’ consent in electronic or other forms that may be promptly produced on request, and you honor the recipients’ and NetRaising’s requests to produce consent evidence within 72 hours of receipt of the request;
  • your organization has a system in place that allows a bulk-email recipient to revoke his or her consent (such as a link in the body of bulk emails), you honor revocations of consent within 72 hours, and you notify recipients that the revocation of their consent will be implemented in 72 hours;
  • your organization has a Privacy Policy published on its website;
  • your organization will ensure that all bulk email includes the recipient’s email address in the body of the message or in the “TO” line of the email;
  • your organization will not attempt to send bulk email to any email address if three (3) consecutive delivery rejections have occurred and the time between the third rejection and the first rejection is longer than 15 days.

These policies apply to all bulk email sent using NetRaising’s Email Campaign Services or websites, and to bulk email sent from any network by your organization or any person on your organization’s behalf that directly or indirectly refer the recipient to a site hosted via NetRaising. In addition, your organization may not use other bulk-email services that do not practice similar procedures for all mailings. These requirements apply to distribution lists created by third parties to the same extent as if the list were created by your organization.

NetRaising may monitor your organization’s compliance with these requirements, including requesting opt-in information from a random sample of your email list at any time. In addition, NetRaising may block the transmission of any bulk email that it believes, at its sole discretion, may violate these provisions.

Learn more about SPAM, the difference between SPAM and legitimate bulk email and how to conduct a Permission Pass to protect your legitimate bulk-email list.

There is no specific exemption from the USA’s CAN-SPAM Act for nonprofits.

Learn more about USA’s CAN-SPAM Act

Learn more about Canada’s SPAM law of 2014